Shipping Policy:
We currently ship within Canada and the United States.
- Shipping Rates: We charge a flat rate of shipping fee for Canada and US.
- Processing Time: All orders are carefully handmade and packed with love. Please allow 3–5 business days for order processing before shipment.
- Delivery Time: Standard delivery times vary depending on your location. Once your order is shipped, you will receive a tracking number by email.
- Customs & Duties (U.S. Orders): Orders shipped to the United States may be subject to customs fees or import duties, which are the responsibility of the customer.
- As all products are personalized order, we do not accept return at this point. We hope you understand the difficult situation of running a small business. Thank you for your understanding.
We take great care in packaging your items to ensure they arrive safely. If you experience any issues with your order, please reach out to us at love@handamdestory.shop.